FAQ
Q: OK, so what's with the name mywifepaintsbattleships?
A: I dreamed I created a website for my painting service called mywifepaintsbattleships.com. At the time, I didn't really have a name for it. When I woke up, I thought, "Why not?" My husband passes out all the business cards, so it makes more sense if you heard about it from him.
Q: How do I get you to paint my miniatures?
A: Send an e-mail to mywifepaintsbattleships@gmail.com, or use the contact form on the site.
Q: Do you paint things other than battleships?
A: I paint pretty much anything. I decided to focus on naval miniatures because I did some research and found there weren't many painting services that advertised painting them. If you want a quote for something other than naval miniatures, just e-mail me.
Q: Where are you located?
A: In the United States, in Illinois. If you want to send me miniatures, e-mail me for my address.
Q: What's the procedure if I want you to paint something for me?
A: You e-mail me with information about what you want painted. Then I provide you with a quote. For naval miniatures, this will be based on the pricing posted on the site. For other items, based on what we discuss over e-mail. You send the stuff. I paint it. You can see updated status on the order status page as things progress. When the miniatures are all done, I will post pictures in the gallery. Once we're both satisfied with the transaction, I ask you to pay based on the quote. Once I receive payment, I send the painted miniatures back to you.
Q: How long does it take to get my miniatures painted?
A: It depends. I try to turn around most orders in 4-6 weeks. If you (or someone in front of you in line) sent me a huge amount of stuff, it may take longer. I also have a "real job" so I can only paint at nights and on weekends.
Q: What's the order status page, and when will I show up on there?
A: Once you tell me you're shipping me miniatures, I put you "in line" so to speak, and add you to the status page. As I finish the orders ahead of you, you will see their status change, and yours.
Q: Can I order miniatures online and have them shipped directly to you?
A: Yes, but if you don't e-mail me first to tell me they're coming, I'm likely to think they're a gift. =)
Q: Do you take PayPal?
A: Yes, for a fee of 4% of the total order. That's what they charge me.
Q: You charge exact shipping? Really?
A: Yep. I'm in the painting business - I don't try to make money off the shipping.
Q: Do you ship overseas?
A: Sure. I charge exact shipping for that as well.
Q: What painting reference books do you have, in case I want to list a page # for you as an example?
A: Currently, I have The Painter's Guide To WW2 Naval Camouflage by Patrick Hreachmack published by Clash of Arms and Regia Marina: Italian Battleships of World War Two by Erminio Bagnasco and Mark Grossman. And, of course, the INTERNET!
